Employment

Want to Join the team?

Sycamore Mineral Springs Resort and the Gardens of Avila are dedicated to the success of our employees and to providing world-class service and experiences for our Guests. We not only invest in our property and its amenities, we invest in our employees by offering training and development opportunities to encourage personal and professional growth within our growing organization.

QUESTIONS?

Email: [email protected]

JOBS AVAILABLE

Massage Therapist

Job Summary: The massage therapist is responsible for providing our customers healing and intuitive massage treatments. The massage therapist is responsible to give the best experience they can with a clean and organized treatment area. By providing a positive and memorable experience, they help to ensure that our customers will return to see us again.

DUTIES & RESPONSIBILITIES

Complete accurate and legible client intake notes
Provide massage treatments
Creates an excellent experience for guests & members through a present therapeutic touch and friendly attitude
Executes professional boundaries
Safeguards client information and confidentiality
Performs other duties as assigned by manager (i.e. cleaning treatment room, storage area, break room, assisting room attendants, escorting guests to hot tubs, etc.

QUALIFICATIONS

The employee will be required to operate the following tools: massage oils and lotions, aromatherapies, essential oils, sprays, hot stones, salt rocks, hot cabbie, hand towels, eye masks, body treatment products, hot packs, mud, salts, paraffin heaters, and disinfectants.
Flexible availability to include a variety of weekends, holidays, and day/evening shifts.
Must work a minimum of four (4) six-hour (6-hour) shifts.
Must be able to work with aromatherapy, essential oils, massage oils, creams, aromatherapy mists, herbal freeze
Must have 250 hours Massage Certification with a commitment for continued education.
Training in deep tissue, prenatal & hot stone massage required or a commitment to begin training within the first 90 days of hire.
You must consistently practice punctuality.
Must meet grooming standards
Attention to detail, professionalism, enthusiasm, good communication skills.
Must maintain a positive attitude and behavior with staff and management at all times.
Have superb customer service skills and a friendly demeanor
Perform a quality massage session within their scope of training and utilizing draping protocols
Maintains a professional clean appearance of self and clinic by wearing a clean uniform, following the table dressing & draping protocols and keeping the therapy room clean. All your linens, lotions, marketing are provided for you.

PHYSICAL REQUIREMENTS

Ability to stand for long periods.
Awareness of proper body mechanics to prevent injury.
This position requires the following abilities: balancing, kneeling, stooping, crouching, reaching with hands and arms, bending, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
Ability to lift 25 lbs.
Work conditions include exposure to scents, and mineral water sulfur odor.

Sycamore reserves the right to change job responsibilities, transfer job positions or assign additional job duties at any time.

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Esthetician

Job Summary: The esthetician is responsible for providing our customers healing and intuitive treatments. The esthetician is responsible to give the best experience they can with a clean and organized treatment area. By providing a positive and memorable experience, they help to ensure that our customers will return to see us again.

Duties & Responsibilities:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
1. Complete accurate and legible client intake notes
2. Provide facial treatments
3. Creates an excellent experience for guests & members through a present therapeutic touch and friendly attitude
4. Executes professional boundaries
5. Safeguards client information and confidentiality
6. Performs other duties as assigned by manager (i.e. cleaning treatment room, storage area, break room, assisting room attendants, escorting guests to hot tubs, etc.

Qualifications:
• Flexible availability to include a variety of weekends, holidays, and day/evening shifts.
• Must work a minimum of four (4) six-hour (6-hour) shifts.
• Must be able to work with aromatherapy
• You must consistently practice punctuality.
• Must meet grooming standards
• Attention to detail, professionalism, enthusiasm, good communication skills.
• Must maintain a positive attitude and behavior with staff and management at all times.
• Have superb customer service skills and a friendly demeanor
• Perform a quality massage/facial session within their scope of training and utilizing draping protocols
• Maintains a professional clean appearance of self and clinic by wearing a clean uniform, following the table dressing & draping protocols and keeping the therapy room clean. All your linens, lotions, marketing are provided for you.

Physical Requirements:

• Ability to stand for long periods.
• Awareness of proper body mechanics to prevent injury.
• This position requires the following abilities: balancing, kneeling, stooping, crouching, reaching with hands and arms, bending, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
• Ability to lift 25 lbs.
• Work conditions include exposure to scents, mineral water, sulfur odors, and vibrations.

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Host/Hostess

Job Summary: Coordinates dining room activities and supervises dining room staff to assure quality service is provided to guests.

DUTIES AND RESPONSIBILITIES:

Monitors efficiency of workflow and service to guests.
Answers phone in a courteous and professional manner; schedules dining reservations.
Arranges parties or special services for diners.
Meets and greets guests promptly, courteously, and graciously, addressing guests by name whenever possible
Escorts guests to tables and provides menus. Develops and maintains a complete working knowledge of the menus, menu ingredients, daily specials, and what is not available.
Maintains wait list, as appropriate; informs guests of approximate wait time and where they can wait for a table; informs guests when their table is prepared.
Anticipates guests’ needs by constantly scanning the room.
Responds properly in any dining room emergency or safety situation.
Monitors dining room serving stations for neatness and cleanliness.
Inspects menus and lists to ensure their condition and appearance.
Completes check list before end of shift.
Performs other duties as assigned by manager

QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

1 to 2 years in restaurant industry preferred
Able to work holidays, weekends and evenings
Excellent customer service skills
Professional appearance and demeanor
Able to speak, read, write and understand the primary language (s) used in the workplace.
Bilingual skill is a plus
Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.
Proficient on Microsoft Word, Excel, Micros and Open Table.

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:

Stand and walk for prolonged periods of time.
Coordinate multiple tasks simultaneously
Ability to work in stressful situations
Stand and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
The employee must occasionally lift and/or move, carry, push and pull up to 30lbs
Speak clearly and listen attentively to guests and dining room staff.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time; temperature may fluctuate. The noise level in the work environment is usually moderate to high.
Work conditions include exposure to scents and mineral water sulfur odor.

Your company reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time

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Sales Associate/Cashier

Job Summary: Provides customer service in a friendly, efficient, and professional manner to all guests. Responsible for receiving payment in the form of cash, checks, and credit cards from customers and/or employees in exchange for goods or services.

DUTIES AND RESPONSIBILITIES:

Greets customers in a courteous and professional manner.
Assists on hot tub reservations.
Performs spa attendant duties
Operates cash register; computes amount due
Charges items to rooms through hotel property management system
Receives payment from customers and/or employees; makes change as needed; issues receipts.
Refunds cash or issues credit to customers for returned merchandise.
Stocks, prices, and merchandises new items arriving to Gift Shop on the sales floor
Understands general information about the facilities.
Reconciles cash register tape with cash and receipts on hand at end of shift.
Produces reports as requested.
Maintains the cleanliness and neatness of work area.
Completes daily duties check list
Reports any unusual occurrences or requests to the department head or manager on duty
Performs other duties as assigned by manager

QUALIFICATIONS:

To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Excellent customer service skills.
Ability to maintain friendly demeanor when working under pressure.
Working knowledge of payment methods.
Proficiency with figures
Must be able to work 4pm - 12am
Able to work holidays, weekends and evenings
Able to speak, read, write and understand the primary language (s) used in the workplace.
Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.
Proficient on Microsoft Word, Excel and PMS

PHYSICAL/MENTAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following:

Calculate figures and amounts.
Coordinate multiple tasks simultaneously
Ability to work in stressful situations
Ability to maintain friendly demeanor when working on fast paced environment
Stand, sit and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
The employee must occasionally lift and/or move, carry, push and pull up to 30lbs

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually low.
Work conditions include exposure to scents and mineral water sulfur odor.

Your company reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time

APPLY NOW

Line Cook/Cocinero

Sycamore Mineral Springs Resort and The Gardens of Avila is seeking the right individual to join our team as a Line Cook.

LINE COOK
Sycamore Mineral Springs Resort and The Gardens of Avila is seeking the right individual to join our team as a Line Cook.
Our cooks prepare and cook food using local farm and garden produce. Our Cooks show inspired quality in all of their work. Their passion for food and cooking is infectious and they have a desire to serve the best every time. They show initiative, team work, walk with a "snap in their step" and with a sense of mission. Cleanliness is maintained throughout service and they gladly honor guest special requests.
As a resort we have high standards of service. But, we believe the real key to our success is having employees who enjoy the work they are doing. So we place our focus on our employees and encourage excellence through providing a fun and rewarding work environment. If you are not afraid of hard work and would like to be part of a team that is committed to excellence we want to hear from you.
Please apply at the Employment section of our website, sycamoresprings.com, and include verifiable employment references and availability on application.

COCINERO
Sycamore Mineral Springs Resort está buscando los individuos adecuados para ser parte de nuestro grupo de cocineros para el horario vespertino.
Nuestros cocineros preparan y cocinan comida utilizando productos locales. Nuestros cocineros muestran calidad en su trabajo. Su pasión por la comida y cocinar es infecciosa y tienen un deseo a servir de la mejor manera. Muestran iniciativa, trabajo en equipo, y con misión. Mantenemos la limpieza en todo momento y con gusto acomodamos solicitudes especiales de nuestros clientes. Este papel es muy importante en las operaciones diarias del restaurante y requerimos personal dedicado, trabajadores y personas con atención al detalle. Se prefiere que tenga experiencia pero estamos dispuestos a capacitar a la persona adecuada. Ofrecemos paga competitiva.
Como hotel tenemos estándares altos de servicio, pero, creemos que la llave principal de nuestro éxito es tener empleados que disfruten el trabajo que están haciendo. Nos enfocamos en nuestros empleados y promovemos la excelencia a través de un ambiente de trabajo divertido y gratificante. Si estás dispuesto a trabajar duro y quieres ser parte de nuestro equipo que está comprometido a la excelencia queremos escuchar de ti.
Por favor aplica en la sección de empleo de nuestra página de internet www. sycamoresprings.com o en persona directamente con Sycamore.

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Assistant Health & Wellness Manager

Job Summary: Responsible for providing excellent customer service and managing daily operations of hot tub desk.

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
• Assist with hot tubs, spa, and gift shop operations
• Oversee supervisors and staff
• Provide training and coaching, handle employee relations, staff scheduling and other operational duties
• Supports staff at peak times and undertake any operational duty to ensure customer expectations are met (i.e answering phones, booking spa appointments, cash handling, etc)
• Maintain strong communication within the department
• Maintaining the par of stock for all operational supplies and products
• Ensures employees adhere to company policies
• Solve guests complaints and misunderstandings to customer satisfaction
• Ensure clients safety, comfort, and well-being
• Attends Department Manager meetings
• Perform all other duties as requested by manager

QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• One year of management experience
• Must be able to work holidays, weekends and evenings
• Must be able to speak, read, write and understand the primary language (s) used in the workplace.
• Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.
• Proficient on Microsoft Word, Excel and PMS.

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
• Calculate figures and amounts.
• Coordinate multiple tasks simultaneously
• Excellent customer service
• Acute attention to detail
• Ability to work in stressful situations
• Stand, sit and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
• The employee must occasionally lift and/or move, carry, push and pull up to 30lbs

WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Work conditions include exposure to scents and mineral water sulfur odor.

Your company reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time.

APPLY NOW

RESERVATIONS AGENT- PM SHIFTS

Job Summary: Responds to communications from guests, travel agents and referral networks concerning reservations arriving by mail, telephone, fax, or Internet.

DUTIES AND RESPONSIBILITIES:

Answers the phone.
Processes reservations by mail, telephone, fax, or Internet.
Processes reservations from the sales office, other hotel departments, and travel agents.
Demonstrate thorough knowledge of the property, room types and room amenities
Knows the selling status, rates, and benefits of all packages and specials
Creates and maintains reservation records.
Prepares letters of confirmation.
Communicates reservation information to the front desk.
Processes cancellations and modifications and promptly relays this information to the front desk.
Understands the resort’s policy on guaranteed reservations and no-shows.
Tracks future room availabilities on the basis of reservations
Prepares expected arrival lists for front office use as needed.
Assists in pre-registration activities when appropriate
Monitors advance deposit requirements.
Maintains a clean and neat appearance and work area at all times.
Performs other duties as assigned by manager

QUALIFICATIONS:

Must be able to work holidays, weekends and evenings
Prior experience in hospitality industry or equivalent preferred.
Excellent written and oral communication skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Acute attention to detail
Proficient on Microsoft Word, Excel, PMS (Maestro) and use of email.
Excellent customer service skills
Ability to understand and follow written and verbal instructions.
Professional appearance and demeanor
Ability to effectively communicate with people at all levels and from various backgrounds.

PHYSICAL/MENTAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to do the following:

Calculate figures and amounts.
Coordinate multiple tasks simultaneously
Ability to work in stressful situations
Sit for long periods of time or an entire shift, stand, walk, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
The employee must occasionally lift and/or move, carry, push and pull up to 30lbs

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Work conditions include exposure to scents and mineral water sulfur odors.

Your company reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time.

APPLY NOW

It is the policy of Sycamore Mineral Springs Resort and Gardens of Avila Restaurant (herein called "Company") to provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, national origin, age, marital status, veteran status, disability or any other status protected by law. Reasonable accommodations will be provided to allow an applicant to participate in the hiring process (i.e. accommodations for a test or job interview) if so requested. When completing this application, you may exclude information regarding your race, religion, age, sex, marital status or veteran status, disability or any other status protected by law.