Employment

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Sycamore Mineral Springs Resort and the Gardens of Avila are dedicated to the success of our employees and to providing world-class service and experiences for our Guests. We not only invest in our property and its amenities, we invest in our employees by offering training and development opportunities to encourage personal and professional growth within our growing organization.

Jobs Available

Massage Therapist

Delivering the perfect massage experience in a friendly environment is the first step to growing with our team. Hone your customer service and teamwork skills while providing the work you love.

Our team members take pride in providing our customers healing and intuitive massage treatments. To give them the best experience they know they need to provide them with a clean and organized treatment area. By providing a positive and memorable experience, they help to ensure that our customers will return to see us again.

BENEFITS OF WORKING WITH US:

• We are dedicated to the success of our employees and provide a meaningful workplace.
• We foster a culture of empowered, professional, and friendly staff.
• We celebrate the success of our employees.
• We help employees feel connected at work. We have a friendly atmosphere and encourage our employees’ friends to work in our company.
• We offer employee spa service rates.
• We offer a fair work schedule.
• We offer designated room, restaurant, spa and gift shop discounts.
• We offer mineral spring and yoga benefits.

QUALIFICATIONS:

• 250 hour Massage Certification with a commitment for continued education.
• Training in deep tissue, prenatal & hot stone massage is advantageous.
• Attention to detail, professionalism, enthusiasm, and good communication skills.
• Flexible availability to include weekends, holidays, and evening shifts.
• Consistently practice punctuality.
• A dual license in Esthetics is a valued asset.

TO APPLY:

You may apply at the Employment section of our website to complete an application

APPLY NOW >

Accounting Clerk

Job Summary: Performs a wide range of accounting and administrative duties to support the accounting department.

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Provides support to the payroll process and performs payroll processing functions.
• Supports all aspects of accounts payable, ensuring that all deadlines are met with the highest degree of accuracy.
• Receives and prepares deposit slips; verifies remittances against business accounts.
• Counts cash daily and reconciles to POS reports, investigates discrepancies.
• Ensures timely and accurate processing of accounts payable; receives, verifies, and posts accounts payable invoices into accounting system.
• Interacts with vendors and department managers when processing a resolution of account discrepancies.
• Receives and reviews purchase orders, check requests, and/or other related documentation for completeness and compliance with financial policies, procedures, and contractual requirements.
• Follows up on account statements and other discrepancies regarding payment of accounts; serves as liaison between departments and vendors in the resolution of administrative problems and inquiries.
• Reviews, audits, and processes employee expense reimbursements; verifies accuracy of expenses and adherence to company policies.
• Maintains accounting department files and records.
• Enters information into accounting data entry system.
• Assists with month-end close and runs monthly reports as required.
• Answers, screens, and directs incoming telephone calls.
• Sorts and distributes internal and external mail.
• Performs general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Assists with special accounting projects as needed.
• Performs other duties as assigned by manager

QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Must be able to work holidays, weekends and evenings
• Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, 10 key calculator, etc.
• Proficient on Excel, POS, QuickBooks and Payroll systems.
• Must provide proof of a clean driving record
• Demonstrated ability to calculate figures and amounts.
• Acute attention to detail.
• Strong organizational skills.
• Commitment to excellence and high standards.
• Excellent written and verbal communication skills.
• Ability to understand and follow written and verbal instructions.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
• Calculate figures and amounts.
• Coordinate multiple tasks simultaneously
• Ability to work in stressful situations
• Analyze financial data
• Sit for prolonged periods.
• Sit for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear.
• The employee must occasionally lift and/or move, carry, push and pull up to 50lbs
• Work conditions include exposure to scents and mineral water odor.

To be considered for this position, please apply at the Employment section of our website, sycamoresprings.com and include verifiable employment references and availability on application.
This is an opportunity to work in a beautiful upscale resort with wonderful people!

APPLY NOW >

Host

The Gardens of Avila Restaurant at Sycamore Mineral Springs Resort is seeking Host/Hostess.

Job Summary:  Coordinates dining room activities and supervises dining room staff to assure quality service is provided to guests

DUTIES AND RESPONSIBILITIES:

 

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Monitors efficiency of workflow and service to guests.
  • Answers phone in a courteous and professional manner; schedules dining reservations.
  • Arranges parties or special services for diners.
  • Meets and greets guests promptly, courteously, and graciously, addressing guests by name whenever possible
  • Escorts guests to tables and provides menus.
  • Develops and maintains a complete working knowledge of the menus, menu ingredients, daily specials, and what is not available.
  • Maintains wait list, as appropriate; informs guests of approximate wait time and where they can wait for a table; informs guests when their table is prepared.
  • Anticipates guests’ needs by constantly scanning the room.
  • Responds properly in any dining room emergency or safety situation.
  • Monitors dining room serving stations for neatness and cleanliness.
  • Inspects menus and lists to ensure their condition and appearance.
  • Completes check list before end of shift.
  • Performs other duties as assigned by manager

 

QUALIFICATIONS:

To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily.  Requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

 

  • Previous experience in a restaurant setting preferred.
  • Able to work holidays, weekends and evenings
  • Excellent customer service skills
  • Professional appearance and demeanor
  • Able to speak, read, write and understand the primary language (s) used in the workplace.
  • Proficient on Microsoft Word, Excel, Micros and Open Table.
  • Stand and walk for prolonged periods of time.
  • Coordinate multiple tasks simultaneously
  • Ability to work in stressful situations
  • Stand and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
  • The employee must occasionally lift and/or move, carry, push and pull up to 30lbs
  • Work conditions include exposure to scents and mineral water sulfur odor.

 

This position is part-time, $10.00 per hour.

Benefits: paid sick leave, restaurant, hotel, spa and designated gift shop discounts, mineral springs and yoga.

To be considered for this position, please apply at the Employment section of our website, sycamoresprings.com, and include verifiable employment references and availability on application.

This is an opportunity to work in a beautiful upscale resort with wonderful people!

Please apply at the Employment section of our website and include verifiable employment references, as well as availability.

 

APPLY NOW >

Sales Associate/Cashier

Sycamore Mineral Springs Resort is seeking a Spa Attendant/Cashier.

About the Property:

Sycamore Mineral Springs Resort and Spa is a beautiful property; a truly unique location with tremendous beauty and impeccable weather year-round. Situated on more than 100 acres of forest, hills and meadows, within walking distance to the beach, this historic property is a destination like no other. The Property is inspired by its mineral spring water and the spectacular views that surround. It is located in the lush mountains near Avila Beach, California

Job Summary: Provides customer service in a friendly, efficient, and professional manner to all guests. Responsible for receiving payment in the form of cash, checks, and credit cards from customers and/or employees in exchange for goods or services.

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Answers phones
• Greets customers in a courteous and professional manner.
• Adheres to proper check-in and check-out procedures for spa treatments and outdoor hot tubs.
• Assists guest in gift shop with purchases and general questions.
• Assists on hot tub reservations
• Assigns & directs clients to lockers and hot tubs.
• Understands general information about the facilities.
• Stocks all snacks and beverages.
• Keep towels stocked and laundered as necessary.
• Assists gift shop manager in receiving new merchandise and building new displays.
• Maintains the cleanliness and neatness of work area.
• Completes daily duties check list
• Reports any unusual occurrences or requests to the department head or manager on duty
• Performs other duties as assigned by manager

QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• One year of experience or equivalent preferred.
• Excellent customer service
• Acute attention to detail
• Must be able to work holidays, weekends and evenings
• Must be able to speak, read, write and understand the primary language (s) used in the workplace.
• Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
• Calculate figures and amounts.
• Coordinate multiple tasks simultaneously
• Ability to work in stressful situations
• Ability to maintain friendly demeanor when working on fast paced environment
• Stand, sit and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear.
• The employee must occasionally lift and/or move, carry, push and pull up to 30lbs.
• While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate
• Work conditions include exposure to scents and mineral water sulfur odor.

This is a part time position.
Benefits: paid sick leave, restaurant, hotel, spa and designated gift shop discounts, mineral springs and yoga.
To be considered for this position, please apply at the Employment section of our website, sycamoresprings.com, and include verifiable employment references and availability on application.
This is an opportunity to work in a beautiful upscale resort with wonderful people!

APPLY NOW >

Reservations Agent

Sycamore Mineral Springs Resort is seeking a qualified Reservations Agent.

About the Property:

Sycamore Mineral Springs Resort and Spa is a beautiful property; a truly unique location with tremendous beauty and impeccable weather year-round. Situated on more than 100 acres of forest, hills and meadows, within walking distance to the beach, this historic property is a destination like no other. The Property is inspired by its mineral spring water and the spectacular views that surround. It is located in the lush mountains near Avila Beach, California

Summary: Responds to communications from guests, travel agents and referral networks concerning reservations arriving by mail, telephone, fax, or Internet.

DUTIES AND RESPONSIBILITIES:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
• Answers the phone.
• Processes reservations by mail, telephone, fax, or Internet.
• Processes reservations from the sales office, other hotel departments, and travel agents.
• Demonstrate thorough knowledge of the property, room types and room amenities
• Knows the selling status, rates, and benefits of all packages and specials
• Creates and maintains reservation records.
• Prepares letters of confirmation.
• Communicates reservation information to the front desk.
• Processes cancellations and modifications and promptly relays this information to the front desk.
• Understands the resort’s policy on guaranteed reservations and no-shows.
• Tracks future room availabilities on the basis of reservations
• Prepares expected arrival lists for front office use as needed.
• Assists in pre-registration activities when appropriate
• Monitors advance deposit requirements.
• Maintains a clean and neat appearance and work area at all times.
• Performs other duties as assigned by manager

QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required.
• • Must be able to work holidays, weekends and evenings
• Prior experience in hospitality industry or equivalent preferred.
• Excellent written and oral communication skills
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Acute attention to detail
• Proficient on Microsoft Word, Excel, PMS (AutoClerk) and use of email.
• Excellent customer service skills
• Ability to understand and follow written and verbal instructions.
• Professional appearance and demeanor
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Bilingual skills a plus.
• Must be able to speak, read, write and understand the primary language (s) used in the workplace.
• Typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
• Calculate figures and amounts.
• Coordinate multiple tasks simultaneously
• Ability to work in stressful situations
• Sit for long periods of time or an entire shift, stand, walk, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear.
• The employee may occasionally lift and/or move, carry, push and pull up to 30lbs
• While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
• Work conditions include exposure to scents and mineral water sulfur odors

This is a part time position.
Benefits: paid sick leave, restaurant, hotel, spa and designated gift shop discounts, mineral springs and yoga.
To be considered for this position, please apply at the Employment section of our website, sycamoresprings.com, and include verifiable employment references and availability on application.

This is an opportunity to work in a beautiful upscale resort with wonderful people!

APPLY NOW >

Bellstaff Supervisor

Sycamore Mineral Springs Resort and Spa is seeking a qualified BellStaff Supervisor

About the Property:

Sycamore Mineral Springs Resort and Spa is a beautiful property; a truly unique location with tremendous beauty and impeccable weather year-round. Situated on more than 100 acres of forest, hills and meadows, within walking distance to the beach, this historic property is a destination like no other. The Property is inspired by its mineral spring water and the spectacular views that surround. It is located in the lush mountains near Avila Beach, California

Summary: Oversees and coordinates daily operations of the bell desk operations.

Duties and Responsibilities:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Organizes, directs, and monitors daily activities of bellstaff.
• Complete knowledge of bell desk operations.
• Demonstrate thorough knowledge of the property, room types and room amenities
• Familiarize guests with the hotel’s facilities and services, activities, safety features, as well as the guestroom and any in-room amenities.
• Coordinate with front desk and other departments for both internal and external guest’s needs
• Ensures all of our guests receive the highest level of service by being a liaison between the resort and our guests. Solves guest issues and complaints with confidence and follows through with resolutions.
• Establishes procedures, prepares and coordinates schedules, and expedites workflow.
• Assists with hiring, training, motivating, and rewarding bell staff
• Performs bell staff responsibilities as needed to process guests expediently
• Attends mandatory staff and safety meetings.
• Reports any maintenance problems as they occur to the maintenance department or manager on duty.
• Employees may occasionally be asked to perform work on special assignments in addition to normal job duties
• Performs other duties as assigned by manager

QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Must be able to work holidays, weekends and evenings
• One to two years related experience or equivalent preferred
• Acute attention to detail
• Excellent customer service skills
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Demonstrated proficiency in supervising and motivating subordinates
• Good judgement with the ability to make timely and sound decisions

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
• Coordinate multiple tasks simultaneously
• Able to complete tasks efficiently
• Ability to work in stressful situations
• Stand, sit and walk for long periods of time or an entire shift, climb stairs, repetitive motions, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
• The employee must occasionally lift and/or move, carry, push and pull up to 50lbs
• Work conditions include exposure to scents and mineral water sulfur odors.

BENEFITS

Health insurance, vacation (Full Time)
Paid sick leave (Full Time and Part Time)
Restaurant hotel, spa and designated gift shop discounts, mineral springs and yoga. This is an opportunity to work in a beautiful upscale resort with wonderful people!

To be considered for this position, please apply at the Employment section of our website, sycamoresprings.com, and include verifiable employment references and availability on application.

APPLY NOW >

Room Attendant

Job Summary: Performs routine duties in the cleaning and servicing of guestrooms and baths under supervision of an inspector.
DUTIES AND RESPONSIBILITIES:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons
• Enters and prepares the room for cleaning.
• Cleans rooms in accordance to specific company minutes per room standard
• Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company standards including, but not limited to: making beds; emptying wastebaskets; hanging shower curtains; sweeping, scrubbing, and clean floors; and dusting furniture
• Replenishes supplies such as drinking glasses, writing and guest directories, bathroom supplies, and linen.
• Deep cleans areas as directed by supervisor including, but not limited to: washing walls, windows, door panels, and sills
• Uses all chemicals in an appropriate manner.
• Turns in all lost and found items as needed
• Cleans the closet.
• Vacuums the carpet.
• Checks and secures the room.
• Performs other duties as assigned by manager

QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required.

• Previous housekeeping-related experience preferred
• Must be able to work holidays, weekends and evenings
• Must be able to speak, read, write and understand the primary language (s) used in the workplace.
• Stand and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
The employee must occasionally lift and/or move, carry, push and pull up to 22 lbs.

Benefits: paid sick leave, restaurant, hotel, spa and designated gift shop discounts, mineral springs and yoga.

To be considered for this position, please apply at the Employment section of our website, sycamoresprings.com, and include verifiable employment references and availability on application.
This is an opportunity to work in a beautiful upscale resort with wonderful people!

APPLY NOW >

Hotel Maintenance

Job Summary:

You would be responsible for maintaining the physical functionality and safety of the facility in the hotels continuing effort to deliver outstanding guest service and financial profitability.

 Duties and Responsibilities:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Perform semi-skilled and skilled maintenance requests
  • Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, restaurant/lounge, spa/treatment center, gift shop, public space, administrative offices and heart-of-the-house areas
  • Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting and HVAC work
  • Performs other duties as assigned by manager

Qualifications:

  • Previous hotel-related experienced preferred
  • Must be able to work holidays, weekends and evenings
  • Must be able to speak, read, write and understand the primary language (s) used in the workplace.

 Physical/Mental Requirements:

While performing the duties of this job, the employee is frequently required to do the following:

  • Ability to work in stressful situations
  • Stand, sit and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear.
  • The employee must occasionally lift and/or move, carry, push and pull up to 50lbs
  • Work conditions include exposure to scents, odors, fumes, vibrations and uneven surfaces

 Benefits:

  • Health insurance, vacation and paid sick leave.
  • Restaurant hotel, spa and designated gift shop discounts.

This is an opportunity to work in a beautiful upscale resort with wonderful people!

Please apply at the Employment section of our website, sycamoresprings.com, and include verifiable employment references and availability on application.

 

APPLY NOW >
“We stayed at the resort two nights in the Eloquence Suite, a two bedroom, two bath suite. Very spacious with lots of character. The kitchen has a full size fridge and microwave. Flat screens in each bedroom and the living room area. The grounds are lush and very beautiful.”
Guest - September 2014
“Our suite was charming. This is an older property. There were arched doorways, it was astonishingly spacious. The hot tub on the patio was awesome and it's a huge patio.”
Jennifer S. - July 2014