Employment

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Sycamore Mineral Springs Resort and the Gardens of Avila are dedicated to the success of our employees and to providing world-class service and experiences for our Guests. We not only invest in our property and its amenities, we invest in our employees by offering training and development opportunities to encourage personal and professional growth within our growing organization.

Jobs Available

Massage Therapist

Job Summary: The massage therapist is responsible for providing our customers healing and intuitive massage treatments. The massage therapist is responsible to give the best experience they can with a clean and organized treatment area. By providing a positive and memorable experience, they help to ensure that our customers will return to see us again.

DUTIES & RESPONSIBILITIES
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
1. Complete accurate and legible client intake notes
2. Provide massage treatments
3. Creates an excellent experience for guests & members through a present therapeutic touch and friendly attitude
4. Executes professional boundaries
5. Safeguards client information and confidentiality
6. Performs other duties as assigned by manager (i.e. cleaning treatment room, storage area, break room, assisting room attendants, escorting guests to hot tubs, etc.
QUALIFICATIONS

• The employee will be required to operate the following tools: massage oils and lotions, aromatherapies, essential oils, sprays, hot stones, salt rocks, hot cabbie, hand towels, eye masks, body treatment products, hot packs, mud, salts, paraffin heaters, and disinfectants.
• Flexible availability to include a variety of weekends, holidays, and day/evening shifts.
• Must work a minimum of four (4) six-hour (6-hour) shifts.
• Must be able to work with aromatherapy, essential oils, massage oils, creams, aromatherapy mists, herbal freeze
• Must have 250 hours Massage Certification with a commitment for continued education.
• Training in deep tissue, prenatal & hot stone massage required or a commitment to begin training within the first 90 days of hire.
• You must consistently practice punctuality.
• Must meet grooming standards
• Attention to detail, professionalism, enthusiasm, good communication skills.
• Must maintain a positive attitude and behavior with staff and management at all times.
• Have superb customer service skills and a friendly demeanor
• Perform a quality massage session within their scope of training and utilizing draping protocols
• Maintains a professional clean appearance of self and clinic by wearing a clean uniform, following the table dressing & draping protocols and keeping the therapy room clean. All your linens, lotions, marketing are provided for you.

PHYSICAL REQUIREMENTS

• Ability to stand for long periods.
• Awareness of proper body mechanics to prevent injury.
• This position requires the following abilities: balancing, kneeling, stooping, crouching, reaching with hands and arms, bending, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
• Ability to lift 25 lbs.
• Work conditions include exposure to scents, and mineral water sulfur odor.

Sycamore reserves the right to change job responsibilities, transfer job positions or assign additional job duties at any time.

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Bellperson

Job Summary: Interact directly with guests and assist guests with any of their needs.
DUTIES AND RESPONSIBILITIES:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Demonstrate thorough knowledge of the property, room types and room amenities
• Familiarize guests with the hotel’s facilities and services, activities, safety features, as well as the guestroom and any in-room amenities.
• Coordinate with front desk and other departments for both internal and external guest’s needs
• Provide a secure area for guests requiring temporary luggage storage.
• Deliver mail, packages, messages and special amenities to guestrooms and/or departments.
• Pick up and deliver Wellness Center laundry.
• Opening hotel doors and greeting guests upon arrival.
• Assist guest with their luggage both to and from their vehicles or between rooms for room moves.
• Controlling vehicle traffic flow and safety on property, especially during special events.
• Calling taxi services for guests upon requests
• Perform light housekeeping services in lobby, entry areas, and rooms as needed.
• Perform occasional, basic maintenance and or troubleshooting
• Maintain cleanliness of golf carts during shift.
• Attends mandatory staff and safety meetings.
• Reports any maintenance problems as they occur to the maintenance department or manager on duty.
• Employees may occasionally be asked to perform work on special assignments in addition to normal job duties
• Performs other duties as assigned by manager

QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Self-motivated and able to work with minor supervision.
• Must be able to work holidays, weekends and evenings
• Must be able to speak, read, write and understand the primary language (s) used in the workplace.
• Excellent customer service skills
• Bilingual skill is a plus
• Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
• Coordinate multiple tasks simultaneously
• Able to complete tasks efficiently
• Ability to work in stressful situations
• Stand, sit and walk for long periods of time or an entire shift, climb stairs, repetitive motions, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
• The employee must occasionally lift and/or move, carry, push and pull up to 50lbs

WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Work conditions include exposure to scents and mineral water sulfur odors.

Your company reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time

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Front Desk Agent

Job Summary: Provides front desk services to guests in a friendly, efficient, and professional manner.

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas.
• Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.
• Fulfills guests’ needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.
• Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed.
• Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt.
• Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.
• Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.
• Maintains front desk area in a clean and orderly fashion.
• Demonstrates thorough knowledge of the property as well as the area’s attractions.
• Completes all necessary paperwork; maintains files and records.
• Coordinates special room deliveries with the bellman.
• Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing.
• Attends mandatory staff and safety meetings.
• Performs other duties as assigned by manager.

QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Prior experience in hospitality industry or equivalent preferred.
• Must be able to work holidays, weekends and evenings
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Acute attention to detail
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Proficient on Microsoft Word, Excel, PM, and use of email.
• Excellent customer service skills
• Ability to understand and follow written and verbal instructions.
• Professional appearance and demeanor
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Bilingual skills a plus.

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
• Calculate figures and amounts.
• Coordinate multiple tasks simultaneously
• Ability to work in stressful situations
• Stand, sit and walk for long periods of time or an entire shift, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
• The employee must occasionally lift and/or move, carry, push or pull up to 30lbs

WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Work conditions include exposure to scents and mineral water sulfur odors.

Your company reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time

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Restaurant Supervisor

Job Summary: This position will provide a hands-on approach to managing the general day-to-day operations of the Front of the House.

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
• Supervises and assists the restaurant staff on a daily basis
• Ensure dining experience is in compliance with policies, procedures, standards, and aiming at satisfying and exceeding the guest expectations
• Assist with the training of restaurant staff
• Maintains a presence in the dining areas at all times throughout service and interact positively with customers.
• Supports staff at peak times and undertake any operational duty to ensure customer expectations are met.
• Responsible for resolving customer complaints regarding food quality and service.
• Performs other duties as assigned by manager

QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Able to work holidays, weekends and evenings
• California Food Handler Certification
• Excellent customer service skills
• Able to speak, read, write and understand the primary language (s) used in the workplace.
• Bilingual skill is a plus
• Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.
• Proficient on Micros, Microsoft Word, Excel and use of email.

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
• Calculate figures and amounts.
• Coordinate multiple tasks simultaneously
• Ability to work in stressful situations
• Stand and walk for long periods of time or an entire shift, repetitive motions of hands, wrists and fingers, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp, shake, stir, pour and squeeze with both hands. Talk or hear; taste or smell.
• The employee must occasionally lift and/or move, carry, push and pull up to 30lbs

WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Work conditions include exposure to scents and mineral water sulfur odor.

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Concession stand attendant

Job Summary: Responsible for set up and breakdown of concession inventory, selling to patrons, and assisting in the house as needed. Primary functions include customer service, selling food, drinks and alcohol, and handling money.

DUTIES AND RESPONSIBILITIES:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Regular and reliable attendance
• Preparing concession stand inventory to be sold to patrons
• Maintain a cleaning area.
• Selling food, drinks, and alcohol.
• Accurate and responsible handling and reporting of all sales.
• Employees may occasionally be asked to perform work on special assignments in addition to normal job duties

QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Must be able to work holidays, weekends and evenings
• Excellent customer service skills
• Food Handler certificate required

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
• Coordinate multiple tasks simultaneously
• Ability to work in stressful situations
• Ability to work in a constant state of alertness and in a safe manner
• Stand, sit and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
• The employee must occasionally lift and/or move, carry, push and pull up to 30lbs

WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.

Work conditions include exposure to scents, mineral water sulfur odors and uneven surfaces

Your company reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time

APPLY NOW >

Busser - PM Shifts (Thursday - Sunday)

Job Summary: Responsible for clearing plates and re-setting the table in a timely manner, as well as maintaining full water glasses and bread if applicable.

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
• Clearing plates during service and after guests have departed’
• Serving water upon guest arrival
• Refill waters and bread throughout service
• Resetting the table
• Maintaining a clean work space
• Completing check list before end shift
• Performs other duties as assigned by manager

QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Must be able to work holidays, weekends and evenings
• California Food Handler card
• Excellent customer service skills
• Proficient on Microsoft Word, Excel, and POS.

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
• Calculate figures and amounts.
• Coordinate multiple tasks simultaneously
• Ability to work in stressful situations
• Stand and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
• The employee must occasionally lift and/or move, carry, push and pull up to 30lbs

WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time; temperature may fluctuate. The noise level in the work environment is usually moderate to high.

Work conditions include exposure to scents and mineral water sulfur odor.

APPLY NOW >

Restaurant Server

The Gardens of Avila Restaurant, located at the Sycamore Mineral Springs Resort, is seeking qualified Restaurant Server. We are looking for self-starters who have the demeanor and skills to work in a fine dining establishment.
Sycamore Mineral Springs Resort and Spa is a beautiful property; a truly unique location with tremendous beauty and impeccable weather year-round. Situated on more than 100 acres of forest, hills and meadows, within walking distance to the beach, this historic property is a destination like no other. The Property is inspired by its mineral spring water and the spectacular views that surround. It is located in the lush mountains near Avila Beach, California
Job Summary: Provides food and beverage services to patrons in a friendly, efficient, and professional manner; ensures a positive experience for all patrons.
Qualifications:
• Previous experience in a restaurant setting preferred.
• Excellent customer service skills.
• Food Handler Certification required.
• Must be able to work evenings
• Able to work holidays and weekends.
• Able to speak, read, write and understand the primary language (s) used in the workplace.
• Applicant must be a professional, yet friendly individual with communication and organizational skills.

This position is part-time, $14.00 per hour (plus tips). Open availability is preferred, must be available on evening, weekends and holidays.
Benefits: paid sick leave, restaurant, hotel, spa and designated gift shop discounts, mineral springs and yoga.
To be considered for this position, please apply at the Employment section of our website, sycamoresprings.com, and include verifiable employment references and availability on application.
Please apply at the Employment section of our website and include verifiable employment references, as well as availability.

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Line Cook/Cocinero

LINE COOK
Sycamore Mineral Springs Resort and The Gardens of Avila is seeking the right individual to join our team as a Line Cook.
Our cooks prepare and cook food using local farm and garden produce. Our Cooks show inspired quality in all of their work. Their passion for food and cooking is infectious and they have a desire to serve the best every time. They show initiative, team work, walk with a "snap in their step" and with a sense of mission. Cleanliness is maintained throughout service and they gladly honor guest special requests.
As a resort we have high standards of service. But, we believe the real key to our success is having employees who enjoy the work they are doing. So we place our focus on our employees and encourage excellence through providing a fun and rewarding work environment. If you are not afraid of hard work and would like to be part of a team that is committed to excellence we want to hear from you.
Please apply at the Employment section of our website, sycamoresprings.com, and include verifiable employment references and availability on application.

COCINERO
Sycamore Mineral Springs Resort está buscando los individuos adecuados para ser parte de nuestro grupo de cocineros para el horario vespertino.
Nuestros cocineros preparan y cocinan comida utilizando productos locales. Nuestros cocineros muestran calidad en su trabajo. Su pasión por la comida y cocinar es infecciosa y tienen un deseo a servir de la mejor manera. Muestran iniciativa, trabajo en equipo, y con misión. Mantenemos la limpieza en todo momento y con gusto acomodamos solicitudes especiales de nuestros clientes. Este papel es muy importante en las operaciones diarias del restaurante y requerimos personal dedicado, trabajadores y personas con atención al detalle. Se prefiere que tenga experiencia pero estamos dispuestos a capacitar a la persona adecuada. Ofrecemos paga competitiva.
Como hotel tenemos estándares altos de servicio, pero, creemos que la llave principal de nuestro éxito es tener empleados que disfruten el trabajo que están haciendo. Nos enfocamos en nuestros empleados y promovemos la excelencia a través de un ambiente de trabajo divertido y gratificante. Si estás dispuesto a trabajar duro y quieres ser parte de nuestro equipo que está comprometido a la excelencia queremos escuchar de ti.
Por favor aplica en la sección de empleo de nuestra página de internet www. sycamoresprings.com o en persona directamente con Sycamore.

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“We stayed at the resort two nights in the Eloquence Suite, a two bedroom, two bath suite. Very spacious with lots of character. The kitchen has a full size fridge and microwave. Flat screens in each bedroom and the living room area. The grounds are lush and very beautiful.”
Guest - September 2014
“Our suite was charming. This is an older property. There were arched doorways, it was astonishingly spacious. The hot tub on the patio was awesome and it's a huge patio.”
Jennifer S. - July 2014